zelantharvo

Information We Collect

When you interact with zelantharvo's platform, we collect several types of information to provide you with comprehensive financial analysis services. The data we gather falls into three main categories, each serving specific purposes in delivering our educational content and platform functionality.

Personal Information You Provide

This includes your name, email address, phone number, professional background, and any information you share when creating your account or contacting our support team. We also collect payment information when you enroll in our learning programs, though credit card details are processed securely through our payment partners.

Usage data helps us understand how you navigate our platform. We track which financial analysis tools you use, the duration of your sessions, and the educational content you access most frequently. This information allows us to improve our platform design and create more relevant learning materials for our Australian users.

Data Type	Examples	Purpose
Account Information	Name, email, phone, company details	Account management and communication
Learning Progress	Course completion, assessment scores, time spent	Personalised learning experience
Technical Data	IP address, device type, browser information	Security and platform optimisation

How We Use Your Information

Your data serves multiple purposes within our platform, all designed to enhance your learning experience while maintaining compliance with Australian privacy regulations. We use this information responsibly and only for legitimate business purposes.

Educational Content Delivery: Customising financial analysis materials based on your experience level and interests

Platform Communication: Sending course updates, new feature announcements, and relevant industry insights

Technical Improvements: Analysing usage patterns to enhance platform performance and user interface design

Customer Support: Providing assistance with technical issues and answering questions about our services

Security Monitoring: Detecting unusual activity and protecting against unauthorised access to your account

We never sell your personal information to third parties. When we share data with service providers, it's strictly limited to what's necessary for platform operations, such as payment processing or email delivery services.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and stored by zelantharvo.

Access Your Data

Request a comprehensive copy of all personal information we hold about you, including learning progress and account activity history.

Correct Information

Update inaccurate or incomplete personal details through your account settings or by contacting our support team directly.

Delete Your Account

Request permanent deletion of your account and associated data, subject to legal retention requirements for financial records.

Data Portability

Receive your data in a structured, commonly used format that allows you to transfer it to another service provider.

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

Protecting your information is fundamental to how we operate zelantharvo's platform. We've implemented multiple layers of security measures to safeguard your personal data against unauthorised access, alteration, or disclosure.

Our technical safeguards include industry-standard encryption for data transmission and storage, regular security audits, and restricted access protocols that limit employee access to your information based on job responsibilities. We use secure servers located in Australian data centres that comply with local data protection standards.

Security Measures

All sensitive data is encrypted using AES-256 encryption standards. We maintain regular backups, implement multi-factor authentication for staff access, and conduct quarterly security assessments. Our payment processing partners are PCI DSS compliant, ensuring your financial information receives the highest level of protection.

Despite these precautions, no internet-based system is completely secure. We continuously monitor for vulnerabilities and update our security protocols as new threats emerge. If a data breach occurs, we'll notify affected users within 72 hours and take immediate steps to minimise any potential harm.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.

Account information and learning progress data are kept for the duration of your active membership plus seven years after account closure, as required by Australian financial record-keeping regulations. Marketing communications can be stopped immediately upon request, and we'll remove you from all promotional lists within 10 business days.

Technical logs and security data are automatically deleted after two years, unless required for ongoing security investigations. Payment information is handled by our payment processors and follows their retention policies, typically ranging from one to seven years depending on the payment method used.

When you request account deletion, we begin the process immediately. However, some information may persist in backup systems for up to 90 days before complete removal. We'll confirm when deletion is complete and provide documentation if requested.

Third-Party Services and Data Sharing

zelantharvo works with carefully selected service providers to deliver our platform functionality. These partnerships are governed by strict data processing agreements that limit how your information can be used and ensure it receives the same level of protection as if we handled it directly.

We share data with email service providers for course communications, payment processors for transaction handling, and analytics services to understand platform usage patterns. In each case, providers receive only the minimum data necessary to perform their specific function.

We may disclose personal information if required by Australian law, court order, or to protect the rights and safety of our users. This includes cooperating with law enforcement investigations or regulatory inquiries related to financial services education. We'll notify you of such requests unless legally prohibited from doing so.

Our platform may contain links to external websites or resources. These sites operate under their own privacy policies, and we encourage you to review their practices before sharing any personal information.

Cookies and Tracking Technology

zelantharvo uses cookies and similar technologies to enhance your browsing experience and gather insights about platform usage. These small files are stored on your device and help us remember your preferences, maintain your login session, and analyse how users interact with our content.

Essential cookies are necessary for basic platform functionality, including keeping you logged in and remembering your course progress. These cannot be disabled without affecting core features of our service.

Analytics cookies help us understand which sections of our platform are most valuable to users and identify areas for improvement. We use this information to develop new features and optimise the learning experience for all users.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We don't use third-party advertising cookies or track your activity across other websites.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. When updates are made, we'll notify active users via email and post the revised policy on our website with a new effective date.

Significant changes that affect how we collect or use your personal information will be communicated at least 30 days before taking effect. This gives you time to review the changes and contact us with any concerns or questions.

We recommend checking this page periodically to stay informed about our current privacy practices. The date at the top of this policy indicates when it was last updated.

Privacy Policy